Terms and Conditions

Please read these Terms and Conditions carefully before using our website or placing an order. By accessing our store or making a purchase, you agree to be bound by these terms.

1. General

These Terms and Conditions apply to all visitors, users, and customers of Tenderly. We reserve the right to update or modify these terms at any time without prior notice. Continued use of our website constitutes acceptance of any changes.

2. Products

We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device's display of colors or details will be perfectly accurate. Product descriptions are subject to change without notice.

3. Orders & Payments

By placing an order, you confirm that all information provided is accurate and complete. We accept major credit and debit cards and other payment methods as displayed at checkout. All transactions are processed securely. We reserve the right to cancel or refuse any order at our discretion.

4. Pricing

All prices are listed in USD unless otherwise stated. We reserve the right to change prices at any time. Prices at the time of your order will be honored.

5. Shipping & Delivery

Shipping times are estimates and not guaranteed. We are not responsible for delays caused by customs, carriers, or circumstances beyond our control. Please refer to our Shipping Policy for full details.

6. International Orders

Customers outside the United States are responsible for any applicable customs duties, import taxes, or fees imposed by their country. Tenderly is not responsible for delays caused by customs processing.

7. Returns & Refunds

Our return and refund policy is outlined separately on our Return & Refund Policy page. By placing an order, you agree to the terms described there.

8. Intellectual Property

All content on this website — including text, images, logos, and graphics — is the property of Tenderly and may not be reproduced or used without written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Tenderly shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your data as described therein.

11. Governing Law

These terms are governed by applicable law. Any disputes shall be resolved in accordance with the laws of the jurisdiction in which Tenderly operates.