Track Your Order

Track Your Order

At Tenderly, we want you to feel confident every step of the way — from the moment you place your order to the day it arrives at your door.

How to Track Your Order

Once your order has been dispatched, you'll receive a shipping confirmation email containing your tracking number and a direct link to track your package.

You can also track your order by:

  1. Visiting your carrier's tracking website
  2. Entering your tracking number in the search field
  3. Viewing real-time updates on your shipment's location

Tracking by Country

  • 🇺🇸 United States: USPS, UPS, or FedEx tracking portals
  • 🇬🇧 United Kingdom: Royal Mail or local carrier tracking
  • 🇦🇺 Australia: Australia Post tracking
  • 🇨🇦 Canada: Canada Post tracking
  • 🇳🇿 New Zealand: NZ Post tracking

Tracking Not Updating?

It can take up to 48–72 hours after dispatch for tracking information to appear. If your tracking hasn't updated after 5 business days, please contact us at tsmarket.support@gmail.com and we'll investigate right away.

Haven't Received Your Tracking Email?

  • Check your spam or junk folder
  • Make sure the email address on your order is correct
  • Contact us if you still can't find it — we'll resend it promptly

Still Have Questions?

Our Tenderly support team is happy to help. Reach out at tsmarket.support@gmail.com and we'll get back to you within 24–48 hours.

Tenderly — Last updated: April 2026